How to Book Services




IMPORTANT! Special offers on hotels are set on the Event pages. Price is stated in Russian Rubles per room per night. Standard conditions: check in time at 14:00, check out time at 12:00, breakfast included.

Step 1. Send a request

Option 1 

  • For those who have not fully decided on the dates of travel, hotel and would like to consult with our manager
  • For whom it is important to get the result quickly without making much effort
  1. Send online request with the module "How to book a hotel", located on the left side of each page.
  2. Be sure to write your name, E-mail, phone number (with area code) and the name of the event you plan to visit.
  3. Our manager will contact you within 2 hours (during working days and time) to specify the details of your order.

Option 2

  • For those who have decided on the event, dates, hotel and is ready to book a room
  1. Choose an event
  2. Click on the logo or name of the event and go to the event page
  3. Choose your hotel
  4. Click "Book Now" and in the opened application form enter your name, E-mail and phone number
  5. Our manager will contact you within 2 hours (during working days and time) to specify the details of your order.

Option 3 

  • For companies (to pay by bank transfer)
  1. Fill in an application form (download application form >>>)

  2. Scan it and send it by e-mail at expo@imperiatourism.ru or send it by Fax +7 812 448 6627

  3. Our manager will contact you within 2 hours (during working days and time) to specify the details of your order.

PLEASE NOTE: Applications are usually should be sent in more than three days before arrival, otherwise application might be considered as an urgent one and the Imperia Tour Company has the right to refuse it.

Step 2. Confirmation and invoicing

After the request is specified our manager will make an invoice for payment.

Please check hotel’s cancelation policy with our manager before you will pay the invoice!

Step 3. Payment

The invoice should be paid within 5 banking days after it was issued.

Ways of payment:

  • By Bank transfer
  • By Credit card (VISA and MasterCard)
  • By Cybercash through the Assist payment system (WebMoney)

If payment by Credit card or by Cybercash, the manager generates a link in accordance with the invoice and sends it to the Client by e-mail. We don’t save any details of the client’s credit card. The client should enter them while using the link.

If the invoice was not paid within 5 banking days it could be cancelled without notification.

Please check that all bank expenses are paid,
as we have to receive the sum of invoice exactly, without any reduction.

Step 4. Voucher

After full payment is received our manager will provide you with a Voucher which should be presented at the hotel’s reception. All services will be provided in accordance with the Voucher for a person (persons) stated in the Voucher. No alterations are available since the voucher is issued.

In case of any alterations please contact our manager as soon as possible.


For more information please do not hesitate to contact us by email expo@imperiatourism.ru
or by telephone: +7 812 448 66 27, +7 495 9888501





 
                     Реестровый номер в ЕФРТ - МТ3 012744